How can I modify the shipping address?

Realized you need to update the shipping address after placing an order? No worries—here is how it works!

How to change your shipping address after you place an order

If you realize that you’ve entered an incorrect shipping address, please follow these steps based on your order status:

• My Order Hasn’t Shipped Yet: If your order status shows Awaiting Fulfillment, it means your order is not yet being processed. In this case, please contact our customer service team at [email protected] with your correct shipping address. We’ll check the status and update you once the changes are made.
• My Order Has Already Shipped: If your order is marked as Awaiting Shipment, we recommend reaching out to our customer service to see if we can update the address on our end. If your order has already transitioned to Shipped, you can track your package using the tracking number provided and contact the local shipping provider to request a delivery redirect. Alternatively, if available, you may also opt to pick up your order from a designated pickup point.

How to change your shipping address during checkout

Here’s a step-by-step guide to easily update your shipping address during checkout on Dunkare:

1. Visit Dunkare.com
2. Add Items to Your Cart: Select items and add them to your Dunkare shopping cart. Once you’re satisfied with your selections, proceed to checkout.
3. Choose Your Address Option: During the checkout process, you’ll have the option to either add a new address or edit an existing one:

• Adding a New Address: If you need to ship to a different location, select Add New Address. Then, fill in the required fields carefully, including your full name, street address, apartment number (if applicable), city, zip code, and phone number.

• Editing an Existing Address: If you have an address saved in your account (when signed in), you can select Edit to update the details.

4. Review Your Order: Once you’ve made your changes, double-check all your order details, then click the Place Order button to complete your purchase on Dunkare.