I’m having trouble with checking out

If you’re having trouble checking out on Dunkare, check these common issues:

• I’m seeing an error when I try to check out
• My payment went through, but I haven’t received order confirmation

I’m seeing an error when I try to check out

If you’re having trouble checking out on Dunkare, please review all information you entered ( such as the billing and shipping information, payment method information) and check that it’s correct. Then, try checking it out again.

If you still can’t checkout, please contact our customer service representatives at [email protected] for further assistance.

What if I saw the error and I paid with PayPal?

If you’re having trouble paying with PayPal, you should contact PayPal support.

My payment went through, but I haven’t received order confirmation

If you do not receive your order confirmation email, kindly review your spam folder first, as it is possible the email was inadvertently directed there. Should you be unable to locate the confirmation email after reviewing your spam folder, please do not hesitate to contact our Customer Service department via email support for assistance.