What to do if you suspect fraud on Dunkare account

If you suspect unauthorized account activity or fraud, change your password immediately.

If you use the same password across other online accounts, we recommend changing any other shared passwords that you use online, including the password to the email address associated with your Dunkare account.

If you’re unable to access your Dunkare account to change your password, contact our customer service team at [email protected] for further assistance.

I have suspicious charges on my credit card

Here are some common reasons you might see unfamiliar charges on your credit or bank statement:

Authorized users: It’s possible that the unrecognized charges on your account were made by an authorized user. If you’ve shared your card information with family, friends, or coworkers, it’s advisable to contact them to inquire about any potential charges they may have made.

I received an unexpected email confirming an order or account opening that I didn’t authoritize

If you received an email from Dunkare about an order you didn’t place or an account you didn’t create, a few things may have happened:

• Mistaken email: Someone may have accidentally used your email address when creating their Dunkare account.
• Unauthorized account: Someone may have created an account using your email without your permission.
• Shared device: If you were logged into Dunkare on a shared device, someone else might have placed an order without realizing it.